De Anza Interior at 1073 Saratoga Avenue, in San Jose

About De Anza Interior

The De Anza Interior is a US national Home goods company located in San Jose, California. To figure out why customers choose De Anza Interior and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of De Anza Interior by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of De Anza Interior

• Address: 1073 Saratoga Avenue, San Jose, CA 95129
• Website: deanzainterior.com
• Phone: +1 408-861-0766
• Types: Home goods  

Reviews

• 1

  A Google User

  Posted Apr, 09 2019
  I cannot recommend De Anza Interior -- not, at least, for folks who are interested in buying curtains or blinds for their homes. I recently purchased a Hunter-Douglas Designer Roller Blind from this dealer and am dissatisfied with both product and service. Cindy Lee, the salesperson who ordered my blind, submitted an incorrect width for the product. As a result, the blind that was fabricated is too narrow for my window. Stephen Ho, co-owner of De Anza Interior, refused to correct the error or even admit that his employee had made a mistake. A comical and frustrating half-hour interview with Mr. Ho got me nowhere, though I was impressed and entertained by the man's imagination and pugnacity. When I asked him, point blank, to admit that his clerk had erred, he answered, "No way, never never happen." It's not everyone who can stand so firm when he knows he has no leg to stand on. Mr. Ho's brash denials brought to mind a certain Monty Python sketch in which a customer is conned into buying a dead parrot from a shopkeeper who then insists that the parrot (nailed to its perch) is not dead, but merely resting. According to Mr. Ho, the blind he ordered for me is not too narrow -- it is ALMOST wide enough. The little bit of molding left uncovered, he assures me, will hardly be noticeable. When I pointed out to Mr. Ho that, while he walks away with $500 of my good money, I am stuck with a blind that is too narrow, he replied that he didn't care if I'd dropped $50,000 at his shop. So it's a matter of principle with Mr. Ho. $500 or $50,000 -- he doesn't care. If he or his staff make a mistake, the customer pays for it -- regardless. That's his principled position. He keeps your money; you get his dead parrot. Actually, though, I think that Mr. Ho does care. I suspect that he would very much prefer that I had spent $50,000 at his shop. But I won't be going back to De Anza Interior, and he'll have to get that money from another customer.

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